Frequently Asked Questions
Find answers to common questions about our gear and services
Do you offer warranties on used camera equipment?
Yes, all pre-owned gear undergoes a rigorous 50-point inspection and includes a 6-month limited warranty for your peace of mind.
Can I trade in my old gear for store credit?
Absolutely. Use our online valuation tool to get an estimate, then ship your gear to us for a final appraisal and instant store credit.
Are the lenses inspected for fungus or scratches?
Every lens is professionally cleaned and checked for optical clarity, mechanical precision, and signs of internal debris or fungus.
Do cameras come with original accessories?
The product description will list exactly what is included. Generally, all cameras come with a battery, charger, and neck strap.
How do you determine the 'Condition' rating of an item?
We use a standardized scale ranging from 'Fair' to 'Like New' based on shutter count, cosmetic wear, and mechanical performance.
Do you ship international orders?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and duties are calculated at checkout.